Dhaka Office
Level 6, Bashundhara Tech Park, Progoti Sarani, Dhaka 1229
Phone: +880 1XXX XXX XXX
Hours: 10am to 9pm
b99 Support and direct contact
At night after 11, questions may arise; the b99 Support team is reachable, and Dhaka, Chattogram, and Khulna users get help now.
Download the b99 App b99 Login Support
b99 Contact Information at a glance
Those seeking quick answers, this contact information has been most useful since 2020, and now users from 27 countries see the same support structure.
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Reaching support doesn't take long; with 99.4% uptime you can access help center and view information, and if login issues occur, check the b99 Login page.
How the b99 Help Center Works
At night, if questions about an account arise, the point is that this help center has simple answers, office details, and quick contact directions together.
Quick answers
Common questions: get the right direction in 23 minutes
Useful for busy users
Clear information
What is available at each office is shown separately
Especially convenient for Dhaka users
bKash Support
If you ask about bKash, Nagad, or Rocket, you will get quick guidance.
Tailored to the needs of Bangladeshi users
Account Guidance
If you get stuck on the b99 App or b99 Login, you can easily understand the next steps.
Easy to read on mobile
Local Support
Even with slow net, content loads quickly, so many in rural areas are comfortable.
Information usable at low speeds comes first.
Office Contact
Phone, address, and hours are all in one place
No need to search again
If you want to contact directly after installing the app, view the office cards below to see which branch is open and when at a glance.
b99 Support Office Address and Hours
When someone wants to speak directly, the address and hours are most essential; the four cities' details below are arranged to suit Dhaka-centered users.
Chattogram Office
22 Agrabad Commercial Area, Chattogram 4100
Phone: +880 1XXX XXX XXX
Hours: 10am to 8pm
Sylhet Office
34 Zindabazar Road, Sylhet 3100
Phone: +880 1XXX XXX XXX
Hours: 11am to 7pm
Khulna Office
18 Khan Jahan Ali Road, Khulna 9100
Phone: +880 1XXX XXX XXX
Hours: 10am to 8pm
Many Dhaka and Chattogram users check time with b99 Contact before visiting the office, reducing unnecessary travel and speeding up solutions.
What to check before contacting
In-app Message
If you log into the b99 App and verify account details, conversations run faster.
Everything on mobile is easy
Login Information
If your b99 Login is correct, the support team provides fast, precise answers.
User verification is easy
Transaction Notes
Keep the time of Tk transactions made via bKash, Nagad, or Rocket handy.
Can be reconciled later if needed
Screenshot
If an error message appears, a single screenshot is often enough
If you have a photo on the phone, it helps
If you organize this information in advance, talking to the help center takes less time, and you can also go to the download section to view the APK.
Mailing address and support note
If you need to send documents, use the official mailing address; at b99's Dhaka address, ordinary letters, notes, and account-related documents can be sent.
Mailing Address: b99 Customer Support Desk, Level 6, Bashundhara Tech Park, Progoti Sarani, Dhaka 1229, Bangladesh
For quick online help b99 Login Support And b99 App Instructions See when needed About b99 Company details on page too
Short questions, quick answers
Is b99 Support available 24 hours?
The online help center is available around the clock, and phone responses are quick during office hours.
Where to report problems with bKash?
Provide contact time, transaction time, and amount to simplify verification.
Can I get help with Nagad or Rocket?
Yes, the support team works with Bangladesh's common mobile payments.
What do I need before visiting the
One ID, a screenshot if needed, and main account details will suffice.
Where can I find the b99 Contact?
This page has the office, phone, and help center directions.
What to do if the app doesn't
First b99 Login Check it first, then write to support if needed.
If you have questions at any time, first check the b99 Support, then Download the b99 Appand continue the rest from the handy help center.